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Community and Personal Service Workers

Travel Consultant

Shortagenationally · 2025

In shortage nationally, in NSW, in VIC, in QLD, in SA, in WA, in TAS, in NT and in ACT.

Our read

Opportunity

Strong

In shortage nationally this year, and it's been short for most of the last five — steady demand, not a blip.

Getting in

Steady build

The standard route is a diploma or a Certificate III/IV — often an apprenticeship, where you're paid to learn on the job over a few years.

Opportunity and Getting-in are our analysis of the official data — not a Jobs and Skills Australia rating. How we work these out.

Getting in

Training level 3. Certificate IV, or Certificate III plus at least two years on-the-job training.

Why it's in shortage — and how hard it is to break in

Long training gap

Not enough people finish the long training

The qualification takes years — a degree or a full apprenticeship / Certificate III or above — so trained people can't appear overnight. Hard to get in quickly, but if you start the training now, you're heading somewhere the queue is short at the other end.

The driver ("Long training gap") is Jobs and Skills Australia's analysis of this occupation's unit group (4516); the plain-English explanation is ours.

Will AI replace it?

Hard for AI to replace

Hands-on, in-person work that's hard to automate. This is exactly the kind of non-routine, physical, face-to-face work that AI and automation struggle with most — a safer bet for a long career.

Our editorial read, based on the kind of work (its occupation group) — not a Jobs and Skills Australia rating, and not a prediction.

Five-year national trend

Demand is outpacing supply. Open roles are growing faster than the people available to fill them. The outlook for getting work in this field is good and improving.

in shortage · no shortage

Where it's in shortage (2025)

Open a state or territory for the local picture — its five-year trend, the regional vs metro read, and how it compares with the national rating.

Labour-market signals

For this occupation's unit group (4516).

Vacancy fill rate

Roles stay open — that's in your favour. Employers fill fewer of these roles than the typical occupation, so positions keep coming up and your chances of landing one are strong.

Hourly earnings

Below average. Earns less per hour than the typical Australian occupation.Our read: this is JSA's standardised, relative earnings measure for the occupation's broader group, not a take-home figure — treat it as a signal, not the full picture.

Shown relative to all occupations — exact dollar figures are coming in a future update.

Skilled migration list

This occupation appears on the Core Skills Occupation List (CSOL) as at 7 November 2025.

Being on the list says nothing about anyone's visa eligibility — it is one condition among many. This is general information, not migration advice. For advice about your circumstances, see the Department of Home Affairs skilled occupation lists or a registered migration agent (OMARA register).

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Know the moment new numbers land

You're already seeing the newest numbers: the 2025 Occupation Shortage List is the government's current release — checked against the source in July 2026 — and apprentice pay rates include the 1 July 2026 increase. When the next list lands, we'll send one note: what moved, what it means. No newsletter, no selling your address.

ANZSCO 451612 · Source: Jobs and Skills Australia Occupation Shortage List 2025.